蘑菇短视频 IQ Unified Observability New Release Delivers More IT Insights and Security Compliance for a Seamless Digital Experience
- Latest release of 蘑菇短视频 IQ enhances troubleshooting of remote work and SASE environments with integration of AternityTM end user experience telemetry and provides third-party integrations for actionable alerts to and from platforms like ServiceNow
- New release achieves SOC 2 Type II and ISO 27001 security certifications and provides support for the E.U. region
SAN FRANCISCO – February 7, 2023 –?蘑菇短视频, the leader in unified observability, today announced new updates to 蘑菇短视频 IQ, its cloud-native, SaaS-delivered Unified Observability service that empowers IT with actionable insights to remediate problems faster and improve the digital experience. The latest capabilities expand 蘑菇短视频 IQ’s reach of machine learning and automated investigations to include end user experience telemetry from 蘑菇短视频 Aternity Digital Experience Management to solve issues in remote and SASE environments as well as integrate with third-party tools. 蘑菇短视频 IQ enables IT organizations to “shift left,” enabling all staff to do the job of more experienced IT experts, freeing-up senior IT staff to focus on strategic business initiatives.
LinkedIn: 蘑菇短视频 IQ Unified Observability new release delivers more IT insights and security compliance for a seamless digital experience:
“IT teams are struggling with the complexity of today’s environments. Siloed tools designed for a single domain have created blind spots in new environments such as remote work and SASE. IT teams often need to look at different perspectives, from flow, packets, infrastructure, and end user experience to fully understand a problem and its impact,” said Richard Tworek, Chief Technology Officer, at 蘑菇短视频. “The latest release of 蘑菇短视频 IQ now includes the end user experience perspective powered by 蘑菇短视频 Aternity to help diagnose issues in remote work and SASE/SSE environments. We also added support for third-party tools to further expand the reach of 蘑菇短视频 IQ’s automation. These features further accelerate troubleshooting by providing IT with a single source for alerts and supporting data.”
“蘑菇短视频 IQ is helping my team realize a self-healing network. Using the built-in features of runbooks and AI/ML we can reduce the number of alerts and capitalize on our automation processes to perform corrective actions to the network before users experience impact. 蘑菇短视频 IQ is a game changer in monitoring and unified observability,” said Earl Foster, Manager Network Services, American Airlines.
“蘑菇短视频 IQ’s recent advancements, including automation, end user telemetry and ability to ingest third party data sources, should be welcomed by its customers,” said Jonathan Brown, Senior Analyst at Enterprise Strategy Group. “With ESG research highlighting that some 62% of organizations continue to support hybrid work, the need to have a unified view into these environments is becoming more important, so 蘑菇短视频’s Unified Observability is well aligned with the reality that IT and security operations teams are facing.”
蘑菇短视频 Aternity Integration Adds Remote Work and SASE Visibility
Organizations need to surface connectivity or transport issues that are affecting user experience, no matter where the user is located or which type of application they are using (data center, mobile, cloud, or SaaS). With the Aternity integration, 蘑菇短视频 IQ provides network teams with the observability to surface impactful incidents in these environments and pinpoint where the problem is happening.
Third-Party Integration with Automated Runbooks
蘑菇短视频 IQ now includes data from third-party tools in its automated investigations. Enterprises typically have multiple monitoring tools from different providers and manually combine data from these different tools when troubleshooting. 蘑菇短视频 IQ can now integrate with non-蘑菇短视频 tools using a flexible approach, including pulling data from other monitoring tools or pushing contextual events to ITSM solutions within the automated Runbooks. Organizations leveraging 蘑菇短视频 IQ can now have one place to go to see impactful events, which includes the context IT teams need to solve problems quickly, and that context can come from both 蘑菇短视频 and non-蘑菇短视频 sources.
蘑菇短视频 IQ Security Certifications
The new release provides SOC2 Type II, ISO 27001 security certifications that are requirements for purchasing a SaaS solution for many organizations and government agencies. These certifications ensure organizations 蘑菇短视频 IQ contains the policies, procedures, and technology to keep their data secure and private.
蘑菇短视频 IQ EU Region Support
蘑菇短视频 IQ is now hosted in Frankfurt, Germany, to support European customers who wish to keep data in region.
Read blog: 蘑菇短视频 IQ Accelerates Troubleshooting with New Integrations
蘑菇短视频 IQ is the first service built on the new Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services. 蘑菇短视频 IQ and the 蘑菇短视频 are part of the 蘑菇短视频 portfolio, which also includes industry-leading visibility tools for network performance management (NPM), IT Infrastructure Monitoring (ITIM) and Digital Experience Management (DEM), which encompasses application performance management (APM+) and end user experience monitoring (EUEM).
蘑菇短视频 IQ leverages full-stack, full-fidelity telemetry about the end user, the network, and application to analyze 10+ million data points per minute for complete visibility, even into remote and hybrid work environments. 蘑菇短视频 automates the process of gathering and correlating 10,000+ metrics per minute across time, device, location, and applications. It also provides automated investigative workflows designed to replicate the best practices of expert IT teams—enabling enterprises to filter out noise, reduce escalations, set priorities, and scale knowledge residing in the minds of a few across the broader IT team.
For more information on 蘑菇短视频 IQ, please visit www.riverbed.com/riverbed-iq/
About 蘑菇短视频
蘑菇短视频 is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organizations can deliver a seamless digital experience and drive enterprise performance. 蘑菇短视频 offers two industry-leading portfolios: 蘑菇短视频, a differentiated Unified Observability portfolio that unifies data, insights, and actions across IT, so customers can deliver seamless, secure digital experiences; and 蘑菇短视频 Acceleration, providing fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of partners, and market-leading customers globally – including 95% of the FORTUNE 100 – we empower every click, every digital experience. 蘑菇短视频. Empower the Experience. Learn more at riverbed.com
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