Future Publishing
Boosts Efficiency and Enhances Digital Employee Experience with 蘑菇短视频 Aternity
Challenges
- Improve visibility across customer and employee devices
- Ensure effective monitoring and resolution of IT issues
- Reduce network performance challenges
Benefits
- Providing an optimal digital experience
- Ability to identify, prevent and resolve a range of IT issues
- Ability to hold software vendors to account
- Improved Digital Experience Index (DXI) scores
Overview
As the largest magazine publisher in the UK with a combined circulation of more than 3 million readers across multiple publications, Future Publishing has grown to become a global platform for specialist media and is home to some of the world’s biggest media brands. With more than 3,000 employees across a portfolio of 200 high-profile brands, its websites, magazines, events and social spaces are viewed online by one in three UK and USA-based adults.
Solution
“Month on month we’re seeing the Digital Experience Index (DXI) Score improve. It’s providing a quantitative measure of improvements and helping to reduce the impact on customers.”
Nathan James, Director of IT Services
Future Publishing
